Terms of Service
Last updated: January 15, 2025
1. Acceptance of Terms
By accessing or using Synthesize.io ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
Synthesize.io provides an AI-powered synthetic data generation platform that enables users to create realistic, privacy-compliant test data for software development, testing, machine learning, and related purposes.
Key features include:
- Schema definition and management
- AI-powered data generation
- Multiple export formats (CSV, JSON, SQL, Parquet, Excel)
- API access for programmatic data generation
- Team collaboration features
3. User Accounts
3.1 Registration
To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.
3.2 Account Security
You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account.
3.3 Account Termination
We reserve the right to suspend or terminate your account if you violate these Terms or engage in activities that harm the Service or other users.
4. Subscription and Payments
4.1 Pricing
Access to certain features of the Service requires a paid subscription. Pricing and features for each plan are available at our pricing page. Prices are subject to change with 30 days' notice.
4.2 Billing
- Subscriptions are billed in advance on a monthly or annual basis
- All fees are non-refundable except as described in our Refund Policy
- You authorize us to charge your payment method for recurring subscription fees
- Failed payments may result in service suspension
4.3 Free Trial
We may offer free trials for new users. At the end of the trial period, your account will be automatically converted to a paid subscription unless you cancel before the trial ends.
5. Acceptable Use
5.1 Permitted Uses
You may use the Service to:
- Generate synthetic data for testing and development purposes
- Create datasets for machine learning training
- Produce demo data for presentations and prototypes
- Replace sensitive production data with synthetic alternatives
5.2 Prohibited Uses
You agree NOT to use the Service to:
- Generate data for illegal purposes or to facilitate illegal activities
- Create fraudulent identities or documents
- Produce data intended to deceive or harm others
- Circumvent data protection laws or regulations
- Interfere with or disrupt the Service or servers
- Attempt to gain unauthorized access to any systems
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit viruses, malware, or other harmful code
- Resell or redistribute the Service without authorization
6. Intellectual Property
6.1 Our IP
The Service and its original content, features, and functionality are owned by Synthesize.io and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6.2 Your Content
You retain ownership of any schemas, configurations, and other content you create using the Service. By using the Service, you grant us a limited license to process this content solely for the purpose of providing the Service.
6.3 Generated Data
Data generated through the Service belongs to you. You may use generated data for any lawful purpose consistent with these Terms.
7. Privacy and Data Protection
Our collection and use of personal information is governed by ourPrivacy Policy. By using the Service, you consent to our collection and use of data as described therein.
8. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
We do not warrant that:
- The Service will be uninterrupted or error-free
- Generated data will be suitable for all purposes
- Defects will be corrected
- The Service is free of viruses or harmful components
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYNTHESIZE.IO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify and hold harmless Synthesize.io, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of the Service or violation of these Terms.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes via email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.
13. Dispute Resolution
Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of [Arbitration Body].
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15. Contact Information
For questions about these Terms, please contact us:
- Email: legal@synthesize.io
- Address: Synthesize.io, [Company Address]